Terms of Service.
The legal agreement governing your use of our services.
Working Together
Understanding our terms and conditions
Effective 08/27/2024
1. Acceptance of Terms
By accessing or using the services provided by 2Tone Media Group ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.
2. Description of Services
We provide real estate photography, videography, 3D virtual tours, and other related services ("Services") to real estate professionals and property owners. Our Services are subject to availability and may change from time to time.
3. Booking and Payment
Booking: You can book our Services through our website after submission or by contacting us directly. We will confirm your booking and provide you with a quote for the Services.
Payment: Payment for our Services is due in full upon completion of the Services. We accept payment by credit card, check, or other agreed-upon methods.
4. Cancellation and Rescheduling
Cancellation: You may cancel your booking at any time prior to the scheduled service date. However, a cancellation fee may apply depending on the timing of the cancellation.
Rescheduling: You may reschedule your booking at any time prior to the scheduled service date, subject to availability. A rescheduling fee may apply depending on the timing of the rescheduling.
5. Intellectual Property
Ownership: We retain all ownership rights to the photographs, videos, and other media created during the provision of our Services.
License: We grant you a non-exclusive, royalty-free, worldwide license to use the media for the purpose of marketing and selling the property depicted in the media.
Restrictions: You may not modify, reproduce, distribute, or publicly display the media without our prior written consent.
6. Limitation of Liability
Disclaimer: We provide our Services "as is" without any warranties or guarantees. We are not liable for any damages arising from the use of our Services, including but not limited to, loss of profits, data, or goodwill.
Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our Services or your breach of these Terms.
7. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida. Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any changes constitutes your acceptance of the modified Terms.
FAQS
How long does it typically take to receive the edited photos after a photo shoot?
We understand the importance of quick turnaround times in the real estate industry. Typically, you can expect to receive your edited photos within 24 to 48 hours after the photo shoot. However, this may vary slightly depending on the complexity of the project and the volume of images. Rest assured, we prioritize efficiency without compromising on quality.
Can I request specific shots or angles for the photography session?
Absolutely! We encourage our clients to share their vision and specific shot requests with us. Before the photo shoot, our team will consult with you to understand your preferences and priorities. We are committed to tailoring our photography services to meet your unique needs, ensuring that we capture the shots that matter most to you.
What equipment and technology do you use for aerial and drone photography?
For our aerial and drone photography services, we utilize state-of-the-art drone equipment equipped with high-resolution cameras. These drones are operated by experienced and licensed drone pilots who adhere to all safety regulations. Our technology allows us to capture stunning aerial images and videos, showcasing your property from breathtaking angles. We are committed to delivering the highest quality aerial photography to make your listings stand out.